Terms of Use Policy

Your Caxton code provides you specific amounts of savings off of the retail pricing for hotels and other travel products and services (the "Products") offered on members.caxtonreward.com ("Website"). In order to use your savings, you must activate it by entering the code provided on your welcome email. By using your savings, you agree to abide by this Terms of Use policy ("Policy"). This Policy, which is also posted on the Website, may change from time to time. You also agree to abide by the posted terms and conditions for each Product offered on the Website ("Product Terms"). Product Terms may also appear on your purchase confirmations. Product Terms vary and are subject to change by Product providers.

HOW IT WORKS:

1. Follow the directions on your card or welcome email to activate your savings code. The face value of your code will be deposited to your account ("Savings Pot").
2. The amount of savings off retail pricing is displayed on the Website with each Product offered ("Savings"). Savings are subject to change without notice. Only the Savings posted at the time a reservation is booked and paid for will be honored.
3. When making a reservation on the Website, you will see the retail price reduced by the Savings. You will pay the reduced price displayed to complete your reservation.
4. After you book and pay for your reservation, the amount of the savings will be deducted from your Savings Pot. The remaining in your Savings Pot can be used for other reservations until your Savings Pot balance is zero.
5. Once a reservation is booked and paid for, it cannot be changed or modified, but, it may be cancelled if permitted under the Product Terms. Cancelled reservations may incur a cancellation fee. Any Savings used for the cancelled reservation cannot be re-deposited into your Savings Pot.
6. You can continue to use your Savings Pot to reduce the retail cost of reservations until your Savings Pot has been used leaving a zero balance or the expiration of your code(s) amount, whichever occurs first.
7. For Customer Service regarding savings or booked reservations, please log into the Website and click on "View Reservations" located in the "My Account" section, or use the form on the "Contact Us" page.

GENERAL TERMS:

• Customers must be 18 years of age or older to register a code and use the Website.
• You are responsible to pay for any costs not included in the Product price such as government taxes and fees imposed by providers. You are also responsible for any expenses you incur while using the Products you purchased on the Website and for purchases made outside the Website, including but not limited to transportation, meals, gratuities, telephone calls, room service and incidentals.
• Savings codes have no value except when used in accordance with this Policy. Savings codes are not gift certificates, nor credit nor debit cards, or prepaid vacation vouchers.
• Savings codes have no cash surrender value, credit value or other implied value.
• Savings codes will not be replaced if lost, stolen, damaged or expired.
• You can give your savings code to friends or family prior to activation, but once activated, only the person on the account can use the savings
• Any suspected or actual abuse of the Policy or Product Terms may result in immediate deactivation of Customer's savings passport(s) and savings pot without warning or notice, cancellation of any purchased Products, chargeback to Customers for fees and charges incurred by Caxton or its suppliers due to Customer's abuse.
• You who make use of the savings codes and the Products agree to indemnify and hold harmless Caxton, its owners, affiliates, agents, contractors, assignees and designees, from any and all claims, liability and responsibility for damages, expenses, inconvenience, dissatisfaction, injury, accident, death or damage to any persons or property whatsoever, arising from or related to the use of the savings codes or Products. Caxton makes no warranty of any kind with respect to the Products offered by provider. Caxton shall not be liable or responsible for delays or cancellations due to weather or mechanical breakdowns, war, acts of God or any other matters beyond its reasonable control. Caxton assumes no responsibility for any verbal or written representation about savings codes by any distributor, or third party other than what is expressly written in the Policy and Product Terms. If any conflict arises between this Policy and the Policy posted on the Website, the Website shall take precedence.
• Offer not valid where prohibited or restricted.

For any customer queries please contact info@caxtonfxcard.com or mail to the address below.

Caxton
Bressenden Pl,
Westminster,
London SW1E 5BH